Please call us directly at 800.480.6999 or email
studio@takohl.com to place an order. A
Takohl
representative will then contact you to review your order and answer any questions.
You may also fax or mail our main gallery and showroom using the downloadable
order form or contact one of
authorized stores.
110 N. Peoria St.
Chicago, IL 60607
Toll-free: 800.480.6999
Local gallery and showroom: 312.421.6222
Fax: 312.421.6973
studio@takohl.com
How do I place an order?
Yes! The
Treasure Ring Gift Box is the perfect last-minute gift idea. Upon receipt of a ring deposit toward any Treasure Ring, we will send you or your special someone a crystal clear Lucite box that holds a monogrammed suede bag with a ring sizer and a beautiful Takohl Treasure Ring brochure. With everything enclosed in the Gift Box, your loved one can share in the creative process and you can ensure that their Treasure Ring is the perfect fit and designed to their desires.
Being part of a journey even before your special someone receives their Takohl Treasure Ring, and knowing that the perfect ring is being made for them, is a unique and special experience in itself.
Please note that the Treasure Ring Gift Box has a 30-day return policy should you or your recipient change your mind.
I'm in need of a last-minute gift. Do you have any ideas?
Each Treasure Ring is unique since you are the designer. Please reference the estimated pricing on the
price list. A Takohl representative will then assist you with final pricing and any other questions you may have.
What is the pricing for Treasure Rings?
Determining the exact ring size is especially critical in placing your Takohl Treasure Ring order, as rings cannot be returned. There are a couple of easy ways to ensure we have the correct size:
1. Please
contact us and we will send you a ring sizer.
2. Visit a local professional jeweler to have your (or your recipient's) finger sized with a thin ring sizer.
How do I determine the exact ring size?
We want you to be happy with your order. That's why a Takohl representative will work with you to finalize your design so you and your special someone are pleased with the result. Treasure Rings cannot be returned; therefore, it is especially important to know the recipient's exact ring size. Please see above for tips on determining ring size.
Please note that Treasure Rings can indeed be re-sized for a fee, so please feel free to
contact us and will be happy to assist you.
What is your return policy?
We have many different types of gemstones for you to choose from. Our genuine stones include rubies, emeralds and sapphires that display top color and quality. Diamonds are available in SI and VS; color can be specified, but most are F-G color. All birthstones are also available and can be placed anywhere on the inside of the ring as well as the latch.
If you are looking for a more economical option, cubic zirconia or lab-created gemstones can be considered as well. We offer a wide range of colored cz's, in addition to a host of new lab created gemstones that are becoming more readily available every day. Please call us to discuss your options.
Which types of gemstones are available?
Yes, Tammy Kohl specializes in custom Treasure Rings that give you the opportunity to create something especially unique and personal. You can select your gem, shape and size Yes, Tammy Kohl specializes in custom Treasure Rings that give you the opportunity to create something especially unique and personal. You can select your gem, shape and size - even use a family heirloom diamond or a favorite colored gemstone - the options are endless! Tammy Kohl is happy to work directly with you to provide jewelry sketches of your Treasure Ring so you receive a truly one-of-a-kind piece. even use a family heirloom diamond or a favorite colored gemstone - the options are endless! Tammy Kohl is happy to work directly with you to provide jewelry sketches of your Treasure Ring so you receive a truly one-of-a-kind piece.
Can I create a custom-designed Treasure Ring?
These simple instructions will help ensure that the precious metals, enamel and jewels of your Treasure ring will remain beautiful.
- Use a soft, non-abrasive polishing cloth to wipe the inside and outside of your ring.
- Your ring should not be cleaned in an ultra-sonic cleaner. This may destroy the enameling.
- Remove your ring when you are using harsh, chemical cleaning agents such as bleach, ammonia, detergents or abrasives.
- Refrain from using anti-bacterial hand sanitizers while wearing your ring.
How do I care for my Treasure Ring?
To Open: One side of the latch as an engraved horizontal line to indicate where the ring opens. Place your fingernail below the line, on the edge of the latch, and gently push up to release the lock and to lift the latch.
To Close: Place the two halves of the ring together and lower the latch to lock. You will hear a click.
How does the Treasure Ring hidden latch operate?
Should you experience any trouble with your ring regarding the latch, gemstones or engraving, or have any polishing/re-size needs, please
contact us for instructions on how to return your ring to the Takohl Gallery and Showroom. Only our specially-trained, expert teams should handle any repairs.
What if I need my Treasure Ring repaired?
Click a question to see the answer.